Order cancellation is accepted only as long as it has not yet been executed (ie a shipment slip has not been issued) and the product has not been delivered. In this case you can cancel your order either by sending an email (e-mail) to firstname.lastname@example.org, or by phone at 697 685 8301. One of our partners will undertake the cancellation of your order.
You have the opportunity to be informed about the progress of your order, either by phone or by sending an e-mail.
After the cancellation of the order, the refund is made in the same way that the charge was selected by the customer within 48 hours.